“My mother has now moved into a residential home and is settling in well. We are hoping that she will be able to stay there long term as her returning home seems unlikely.
I just wanted to take the opportunity to say thank you all so much for the help and support you have given our family over the last 18months. We could not have managed without all the carers. Their support to my mother, to my sister and to me was wonderful both physically and emotionally and I valued their practical advice and friendship. Her main carers were a lifeline to mum enabling her to stay in her own home for as long as possible.
I wish you all the best in the future.”
“To Sunshine Care, thank you for your quick and friendly response to my phone call. I now have the care I need. Your staff are so kind and helpful and made me feel at ease. Thanks again.”
“It has been months since my father passed away and it has always been on my mind that I should write with my sincere gratitude to your team for the professionalism and care that they showed towards my dad during his last month. My father being the gentleman and good soul that he was, would have been upset with me for not having written sooner! It takes a while to process grief, but one thing that hasn’t changed is just how wonderful it was to have the support of your team throughout, allowing us to share quality time with my dad in the knowledge that he was comfortable and treated with dignity by professionals. My sincere thanks.”
“On Behalf of my family I would like to thank you and your staff of very caring ladies for the excellent care they gave to my mother every day. The most outstanding compassionate care and attention was given. At times my mother could be difficult and nursing care quite time consuming but nothing was too much trouble for them; they continued to look after her wellbeing and comfort so that she was able to remain living in her own home where she lived happily with the help of your staff until a few weeks before she was admitted to hospital. Please pass on my personal heartfelt thanks to those who knew and cared for my mum.”
"I wanted to write to compliment and say thank you for the care in which you provided Mrs I A P at your residential home, the Retreat. Homes have recently had some bad press and seldom do you hear of the general public giving praise. Well I wish to give praise where the praise is due, and that is to each and every person that works at the Retreat making it so successful. I was able to breathe a sigh of relief knowing that she was in a safe environment amongst very capable staff and a manager that I cannot speak more highly of, Miss Leanne Gale. The care at the Retreat is maintained at a high standard and that is obviously due to all the hard work it takes to own such a home and the dedication of those working there and keeping up-to-date with guidelines, policies and all other the other red tape to make it work, pass inspections and remain open."
Mrs M.J.M (R.G.N.O.N.C.)